Privacy Policy
Your Privacy Matters to Us
At Learnova Global Private Limited, we are committed to protecting your personal information and being transparent about how we collect, use, and share your data.
Quick Navigation
Introduction
Welcome to Learnova Global Private Limited ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our educational services.
We understand that your privacy is important to you, and we are committed to being transparent about our data practices. This policy applies to all information collected through our website, applications, and services related to study abroad programs, language training, and educational consulting.
Important Note:
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
Contact Details
- • Full name
- • Email address
- • Phone number
- • Mailing address
Academic Information
- • Educational background
- • Academic transcripts
- • Test scores (IELTS, TOEFL, etc.)
- • Program preferences
Technical Information
We automatically collect certain technical information when you visit our website:
Device Info
Browser type, operating system, device identifiers
Usage Data
Pages visited, time spent, click patterns
Location
IP address, general geographic location
How We Use Your Data
Educational Services
- • Process applications for study abroad programs
- • Provide language training recommendations
- • Offer personalized educational consulting
- • Match you with suitable universities
Communication
- • Send application updates and notifications
- • Provide customer support
- • Share relevant educational opportunities
- • Send newsletters (with your consent)
Service Improvement
- • Analyze website usage and performance
- • Improve our services and user experience
- • Develop new features and programs
- • Conduct research and analytics
Legal Compliance
- • Comply with legal obligations
- • Protect against fraud and abuse
- • Enforce our terms of service
- • Respond to legal requests
When We Share Data
Important: We Do Not Sell Your Data
We never sell, rent, or trade your personal information to third parties for their marketing purposes.
Educational Partners
We may share your information with:
- • Universities and educational institutions
- • Language schools and training centers
- • Scholarship providers
- • Immigration consultants (when required)
Service Providers
Third-party services that help us operate:
- • Cloud storage and hosting providers
- • Email marketing platforms
- • Payment processors
- • Analytics and tracking tools
Legal Requirements
We may disclose your information when required by law, to comply with legal processes, or to protect the rights, property, or safety of Learnova Global Private Limited, our users, or others.
Data Security & Protection
Encryption
All data is encrypted in transit and at rest using industry-standard protocols
Access Control
Strict access controls ensure only authorized personnel can access your data
Monitoring
Continuous monitoring for security threats and data breaches
Security Measures
- • SSL/TLS encryption for all web traffic
- • Regular security audits and penetration testing
- • Secure cloud infrastructure with redundancy
- • Employee training on data protection
- • Multi-factor authentication for staff accounts
- • Regular software updates and patches
- • Incident response and recovery procedures
- • Compliance with international security standards
Your Rights & Control
Access & Portability
- • Request a copy of your personal data
- • Download your information in a portable format
- • Get information about how we use your data
Correction & Updates
- • Update or correct your personal information
- • Request completion of incomplete data
- • Notify us of any inaccuracies
Deletion & Restriction
- • Request deletion of your personal data
- • Restrict processing of your information
- • Object to certain uses of your data
Marketing & Communications
- • Opt out of marketing communications
- • Manage email preferences
- • Control notification settings
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 30 days.
Note: Some rights may be limited by legal obligations or legitimate business interests. We will explain any limitations when you make a request.
Data Retention
How Long We Keep Your Data
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements.
Active Users
Inactive Users
Legal Requirements
Some data may be retained for longer periods as required by law, such as financial records, immigration documents, or data needed for legal proceedings.
Contact Us About Privacy
Privacy Questions?
If you have any questions about this Privacy Policy, our data practices, or want to exercise your rights, please don't hesitate to contact us.
Kathmandu, Nepal 44600
Response Time
Policy Updates
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
- • Post the updated policy on our website
- • Send you an email notification (if you have an account)
- • Update the "Last Updated" date at the top of the policy
- • Provide additional notice as required by law
Continued use of our services after the effective date of any changes constitutes acceptance of the updated Privacy Policy.